How long will the repairs take?

Generally, you can take the total number of labor hours on your initial estimate and divide it by 2.1 hours (touch time per day).  The time begins once we receive the insurance’s initial estimate. This time does not factor in any parts delays or insurance inspections or re-inspections that could add to delays.  If there are any hidden damages, this will add labor hours to the initial calculation.  For example, the initial estimate says a total of 10 hours therefore it will take approximately 4.7 days or 5 BUSINESS days.  If hidden damages are found and an additional 5 hours were added to the estimate, then the estimated date of completion is 7.14 days or 8 business days.

Can my Insurance company dictate where I have my car repaired?

By law, the insurance company cannot tell you where you can fix your car. You have full authority to choose Precision Auto Body as your body shop.

Do I need to contact more than one shop for an estimate?

It’s not necessary to get more than one estimate. We work well with all insurance companies and will work hard to get what’s needed to fix your car right.

Can I get a ride home when I drop off my vehicle for repairs?

We will arrange Enterprise Rent-a-Car or your choice of rental company for you to pick you up. We also have courteous staff members to drive you where you need to go, if you decide to not rent a car.

Does Precision Auto Body warranty their workmanship?

We offer a limited lifetime warranty for as long as you own your car.

What if my car has frame damage?

Our trained technicians can repair your car to manufacturer’s specifications utilizing our specialized equipment.

Can you match my paint without painting my entire car?

We use a computerized color system and blend out the color to ensure a color match.

What kind of paint does Precision Auto Body use?

We use PPG paint and Glasurit paint, which are factory approved paint systems.

My car needs some unrelated servicing. Can Precision Auto Body
do it for me?

We will gladly deliver your car to the dealer for whatever servicing that is needed.

When can I wash or wax my car?

It takes 90 days for your paint to fully cure on your repaired car. You can wash your car immediately but you have to wait 90 days to apply any wax or sealers.

Does Precisions Auto Body accept my insurance company?

We work well with all insurance companies.

Should my insurance company be notified before repairs?

If you choose to go through your insurance company, you should notify your assigned adjuster that you have dropped off or intend to leave your car with Precision Auto Body.

Am I responsible for the cost of repairs?

You as the owner of your vehicle, are responsible for all charges incurred to repair your car. You must authorize all repairs, even if an insurance company is paying for the repairs.

Can my insurer require me to use non-original equipment manufacturer (non-OEM) replacement crash parts for the repair of my car?

Many Insurance policies state that they use after-market parts. Precision Auto Body will notify you if your insurance company only pays for after-market parts, and you may have the choice to pay the difference for factory parts. Precision Auto Body does not warranty the fit or the finish of after-market parts.

For more info:

State of California Dept of Insurance
California Auto Body Association